Fix: Sorry We Couldn’t Complete Your Request On Instagram

If you’re encountering the error message Sorry we couldn’t complete your request while logging into your Instagram account then you’re on the right page.

So if you’re encountering an error message while logging into your Instagram account then don’t worry, You’re not alone! There are many users out there who are encountering the same error while logging into their Instagram accounts.

Therefore here we are going to tell you why is Instagram saying sorry we couldn’t complete your request on Instagram and what to do when you encounter this error on Instagram.

Why Is Instagram Saying Sorry We Couldn’t Complete Your Request On Instagram

When you’re trying to log in to your Instagram account, if it says sorry we couldn’t complete your request there can be various reasons behind this first of all this error might occur when you deactivate or delete your Instagram account and try to log in back.

If the Instagram server is down then also you might face this error.

Another reason why Instagram says sorry we couldn’t complete your request on Instagram is poor Internet connection, if your Internet connection is weak or unstable then you may see this error.

If you have attempted too many login attempts while logging into your Instagram account then also you may face this error.

Apart from this, there can be many other reasons like the outdated Instagram app, your IP address have been blocked by Instagram, and technical glitches in the Instagram app can cause this error.

What To Do If Instagram Says Sorry We Couldn’t Complete Your Request

If you’re encountering the error message sorry we couldn’t complete your request on Instagram there are certain things you can do first of all you have to wait for for 24 to 48 hours.

Because when users face this error on Instagram, it gets fixed automatically within 24 to 48 hours.

If the Instagram server is down, you may see this error, so you have to check whether the Instagram server is down or not.

If your Internet connection is weak or unstable then you have to check your Internet connection and make sure that it is stable.

If you’ve tried too many login attempts to log in to your Instagram account then you have to check your login credentials.

While logging into your Instagram account you have to ensure that you’re logging in with the correct username and password.

Apart from this, there are other troubleshooting steps like restarting the Instagram app and clearing the cache files of the Instagram app are crucial steps to fix this error.

Reasons: Deactivated Or Deleted Account

The first reason why you’re facing this error message is you’ve recently deleted or deactivated your Instagram account.

It has been seen in many cases that users are encountering this error when they have deleted or deactivated their Instagram account.

Then when they try to log in to their Instagram account again, they get to see the error “Sorry we couldn’t update your request”.

Fixes: Wair For 24/48 Hr

If you have permanently deleted your Instagram account, it is not possible to get your Instagram account back.

But if you have temporarily deactivated your Instagram account, you can reactivate your Instagram account by waiting for 24 to 48 hours and logging into your Instagram account with your correct login credentials.

Reasons: Instagram Server Down

Instagram server down can also be one of the reasons why you’re encountering the error “Sorry we couldn’t complete your request” on Instagram.

When the Instagram server is down, you may face an error logging into your Instagram account and can’t log in to your Instagram account.

There can be many reasons for the server being down on Instagram, including maintenance activities, unexpected technical issues, and an overload of user requests.

Fixes: Check Server Status

sorry we couldn't complete your request
sorry we couldn't complete your request

If you have found out that you are seeing this error due to the Instagram server being down, then now you cannot do anything except wait for this error to be fixed. You have to wait until Instagram fixes the server-down issue itself.

Reasons: Poor Internet Connection

If you have a poor Internet connection then it can also be one of the reasons why you’re encountering this error message Sorry we couldn’t complete your request.

If your Internet connection is weak and unstable then your Instagram app will not be able to transfer data with Instagram servers due to which your login request will fail and you may see this error.

Fixes: Check Your Internet Connection

If your Internet connection is weak or unstable then you can switch between the WiFi and the Mobile data connections on your device and check whether this error is fixed.

If this error is still not fixed then you can Turn On/Off the Airplane mode on your device and check whether this error is fixed or not. If not then move to the next step.

Reasons: Too Many Login Attempts

If you are getting this error message “Sorry we couldn’t complete your request” while logging in to your Instagram account, then it might be that you have tried too many login attempts.

If you have made many login attempts while logging into your Instagram account, then it might be possible that you may see this error message.

This is because you have forgotten the password of your Instagram account and you are trying to log in again and again with the wrong password.

Therefore, to keep your Instagram account secure, Instagram is showing you this error message.

Fixes: Check Your Login Credentials

If you have made multiple attempts to log in to your Instagram account with the wrong password, you should check your login credentials to make sure you are logging in with the correct login credentials.

If you have entered the correct login credentials then try logging into your Instagram account again after some time. If not you will have to reset the password of your Instagram account.

To reset the password of your Instagram account, you will have to tap on Forgot Password on the Instagram log-in page and follow the on-screen instructions.

Reasons: Technical Glitches in the App

Technical glitches in the Instagram app can also be one of the most common reasons why you’re encountering the error message Sorry we couldn’t complete your request.

There are many reasons why technical glitches may occur in your Instagram app, including server downtimes, maintenance activities, and bugs.

Fixes: Follow these Troubleshooting Steps

To fix the technical glitches on the Instagram app you can restart the Instagram app on your device and clear the cache files of the Instagram app.

Restart the Instagram App

Restarting the Instagram app on your device gives a fresh start to the Instagram app. By restarting the Instagram app you allow the Instagram app to establish a fresh connection with the Instagram server which also fixes this error.

Follow these steps to restart the Instagram app on your device.

sorry we couldn't complete your request
sorry we couldn't complete your request
sorry we couldn't complete your request
sorry we couldn't complete your request

Clear the Cache Files of the Instagram App

Clearing the cache files of the Instagram app also helps you to fix the error Sorry we couldn’t complete your request while logging into Instagram.

By clearing the cache files of the Instagram app you remove all the outdated and corrupted data that is causing this error.

To clear the cache files of the Instagram app follow these steps.

On Android :

sorry we couldn't complete your request
sorry we couldn't complete your request
sorry we couldn't complete your request

On IOS :

sorry we couldn't complete your request
sorry we couldn't complete your request

Reasons: IP Address Blocked

Another reason for encountering the error message sorry we couldn’t complete your request is your IP Address has been blocked by Instagram.

If Instagram has blocked your IP address, you may see this error when trying to log into your Instagram account from your device.

Instagram can block your IP address for a variety of reasons such as it has detected that you’re engaging in suspicious activities and violating the Instagram community guidelines.

Fixes: Use Another Device

If Instagram has blocked your IP address then you have to try logging logging into your Instagram account from another device until Instagram unblocks your IP address or you can wait for 24 to 48 hours.

It has been observed that Instagram unblocks the IP address after 24 to 48 hours.

Reasons: Outdated Instagram App

An outdated Instagram app can also be one of the reasons why you’re encountering this error message while logging into your Instagram account.

Instagram constantly launches updates to introduce new features and make improvements to its app.

If your Instagram app is outdated and you’re trying to log in to your Instagram account, your Instagram app will not be able to establish a connection with the updated server and you may see this error “Sorry we couldn’t complete your request”.

Fixes: Update Your Instagram App

To fix this issue you have to update your Instagram app. When you update the Instagram app on your device you ensure that you’re getting the latest version of the Instagram app with bug fixes and improvements.

To update the Instagram app on your device you have to follow these steps.

On Android :

sorry we couldn't complete your request
sorry we couldn't complete your request

On IOS :

sorry we couldn't complete your request
sorry we couldn't complete your request

Reasons: Account Suspended

If your Instagram account has been suspended by Instagram then it can also be one of the most common reasons why you’re encountering this error.

Instagram can suspend your account due to a variety of reasons which include the violation of Instagram’s community guidelines, posting sensitive or inappropriate content, and engaging in such activities that are against the terms of service.

Fixes: Contact Instagram Support

If you have not done any such activities on Instagram that would cause Instagram to suspend your account, then you have to contact the Instagram support team and report them about this issue.

To contact Instagram support you have to follow these steps.

sorry we couldn't complete your request
sorry we couldn't complete your request
sorry we couldn't complete your request
sorry we couldn't complete your request
sorry we couldn't complete your request
sorry we couldn't complete your request

FAQs- Frequently Asked Questions

What Does It Mean When Instagram Says Sorry We Couldn’t Complete Your Request Instagram?

When it says Sorry we couldn’t complete your request on Instagram then it means that you will not be able to log in to your Instagram account because you have recently deactivated or deleted your Instagram account. Apart from this, there can be other reasons for this error message to occur such as the Instagram server being down, Poor internet connection, you have made too many attempts to log in to your Instagram account, and an outdated Instagram app.

How long does the Instagram try again later error last for?

The error message of try again later on Instagram is temporary and it might get fixed within 24 to 48 hours. However, to fix this error quickly, you can clear the cache file of your Instagram app and update your Instagram app.

What to do when your Instagram account is disabled?

If you have not done any activity on Instagram that goes against Instagram’s community guidelines and terms of service, you should appeal to Instagram as soon as possible to recover your Instagram account. You can go to Instagram’s help center and submit a report that you have followed Instagram’s community guidelines and Instagram should not suspend your account. After doing this process, Instagram will contact you and your Instagram account will be back within 24 to 48 hours.

Final Verdict

In the end, The error message “Sorry they couldn’t complete your request” while logging into your Instagram account may bother you a lot.

Today in this article we have solved your problem and have provided common causes of this error and its fixes that help you to fix this error on Instagram.

If we missed out to answer on some important queries, Let me know in the Comments. I will try to get back to you as soon as possible.

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