How To Fix Instagram Messages Not Showing: 9 Ways To Fix!

instagram messages not showing

Are you also facing the Instagram Messages Not Showing Issue? If so, then you’ve landed on the right page on the Internet.

This messaging feature of Instagram helps users to communicate with their friends and followers on the platform.It also helps users to share photos, videos, and memes that further enhance the user experience on the platform.

Despite Instagram’s messaging feature being such a great feature, some users are still facing some issues with the messaging feature on Instagram.

When they access messages on Instagram, they are not able to see their messages. So if you are also facing the problem of messages not showing on Instagram then don’t worry you are not alone.

Here we are going to tell you why you are facing the problem of messages not showing on Instagram and what you should do when you see this problem.

Why Do Instagram Messages Not Showing

If you’re facing the issue of messages not showing on Instagram then there can be many reasons behind this one of which is the Poor Internet Connection. If your Internet connection is unstable or weak then you can face the issue.

The second reason due to which you are facing this issue is that the sender has unsent the message. When someone unsends the message, you are not able to see his messages on Instagram.

Apart from this, you may have muted or blocked the user on Instagram, when you mute or block a user, you cannot see the messages sent by them on Instagram.

Additionally, there can be some other reasons why you are facing this issue on Instagram such as technical glitches, outdated Instagram app, Instagram server down, and other reasons which we have talked about in this article.

What To Do When Instagram Messages Does Not Show Up

If you are facing the issue of messages not showing on Instagram then the first thing you have to do is check the Internet connection in your device and ensure that your Internet connection is stable.

If your Internet connection is fine then it might be possible that the user has unsent the message after sending it, in this case, you have to ask the user to send the message again.

If you have muted or blocked the user on Instagram, you will not be able to see their messages nor they can see your profile. So you have to check that you have not muted or blocked him on Instagram. If you have done so, then you have to unmute or unblock him.

Apart from this, if there is some technical glitch in the Instagram app then you have to Restart your Instagram app and clear the cache files, or Reinstall the Instagram app on your device.

Reasons: Poor Internet Connection

The first reason why you’re facing messages not showing issue on Instagram is the Poor Internet Connection.

If your Internet connection is weak or unstable then your Instagram app will not be able to exchange data with the Instagram server hence you may face the issue of messages not showing on Instagram.

Fixes: Check Your Internet Connection

Reasons: Message Was Unsent By The User

instagram messages not showing

Another reason for messages not showing issue on Instagram is the message was unsent by the user.

Instagram allows users to unsend the messages they have sent, with this users can delete the messages sent by them from the receiver’s side.

This is a very good way to avoid that if someone accidentally sends a message to someone, the other user does not get offended.

So if you are not seeing someone’s message on Instagram, then it might be possible that the user has unsent the message.

Fixes: Ask Them To Resend

So if you’re trying to view someone’s message on Instagram who has unsent a message, then you can ask the user to resend the message.

If this is the case, then this is the only way to solve this problem. Apart from this, there is no other way that allows you to see the unsend message.

Reasons: You’ve Muted The User

instagram messages not showing

Another reason for facing an issue of messages not showing on Instagram is you have muted the user on Instagram.

Instagram allows you to mute messages from a particular user on Instagram. If you have muted someone’s messages on Instagram then you might face the issue of messages not showing on Instagram.

Fixes: Unmute The User

If you have muted a particular user on Instagram, you will not be able to see his messages, to solve this problem you will have to unmute that user on Instagram.

Once you unmute him on Instagram, you will be able to see the messages that he sends to you. Follow these steps to unmute the user on Instagram.

instagram messages not showing
instagram messages not showing

Reasons: You’ve Blocked The User

You might have blocked the user whose messages you’re trying to see on Instagram can also be one of the reasons why you’re facing messages not showing issue.

Instagram allows you to block the user on Instagram. When you block someone on Instagram that user will not be able to access your profile nor he be able to see any of your posts, nor he can send you messages.

If you are trying to view the messages of a user on Instagram whom you have blocked, you may face the issue of messages not showing on Instagram.

Fixes Unblock The User

So if you are trying to view messages from a user on Instagram whom you have blocked on Instagram, that user will not be able to send you messages until you unblock him.

So if you want to receive any message from that user then you will have to unblock him on Instagram.

instagram messages not showing
instagram messages not showing
instagram messages not showing
instagram messages not showing
instagram messages not showing
instagram messages not showing

Reasons: Technical Glitches In The App

Technical glitches can also be one of the reasons why you’re facing an issue of Messages Not Showing on Instagram.

When there is a technical glitch in the Instagram app it can disrupt the seamless loading process of the messages on Instagram.

Technical glitches in the Instagram app can arise due to many reasons including server outages, app bugs, and poor Internet connection. Any of these reasons can cause technical glitches in the Instagram app and you might face the issue of messages not showing on Instagram.

Fixes: Follow this Troubleshooting Guide to Fix Technical Glitches.

If you feel that the issue of messages not showing on Instagram is occurring due to technical glitches in your Instagram app, then first of all you have to restart your Instagram app and see if this issue is fixed.

If this issue is still not fixed then you have to clear the cache files of your Instagram app. If this issue is not fixed even after clearing the cache files, you will have to uninstall and reinstall your Instagram app.

Restarting the Instagram App

Restarting the Instagram app on your device helps you to fix the Instagram messages not showing issue. Follow these steps to restart the Instagram app.

Instagram Messages Not Showing
Instagram Messages Not Showing
Instagram Messages Not Showing
Instagram Messages Not Showing

Clearing the Cache Files

Clearing the cache files of your Instagram potentially clears all the outdated & corrupted files that are causing this issue. So you to clear the cache files of your Instagram app to fix this issue.

Follow these steps to clear the cache files of the Instagram app.

On Android :

Instagram Messages Not Showing
Instagram Messages Not Showing
Instagram Messages Not Showing

On IOS :

Instagram Messages Not Showing
Instagram Messages Not Showing

Reasons: Outdated Instagram App

The outdated Instagram app can also be one of the reasons for the messages not showing issue on Instagram.

Instagram developers are constantly releasing new updates with bug fixes & improvements.

So if you are still using the outdated version of the Instagram app on your device then your Instagram app may lack necessary compatibility with updated Instagram servers which may disrupt message visibility and you may have to face the messages not showing issue on Instagram.

Fixes: Update The Instagram App

To fix this issue you have to Update the Instagram app on your device. When you update the Instagram app on your device you ensure that you’re downloading the updated version with bug fixes and improvements that might also fix the messages not showing issue.

Follow these steps to update the Instagram app on your devices.

instagram messages not showing
instagram messages not showing
instagram messages not showing
instagram messages not showing

Reasons: Data Saver Mode Is Turned On

The Turned On Data saver model in the Instagram app can also be a common reason for the messages not showing issue on Instagram.

When data saver mode is turned on in the Instagram app, it places limitations on data usage to conserve bandwidth.

As a result, the messages and other data are delayed loading on the platform and you get to see the issue of the message not showing on Instagram.

Fixes: Turn Off The Data Saver Mode

If you have data saver mode turned on in your Instagram app, then to fix this issue you need to turn off the data saver mode.

By turning off Data Saver mode in the Instagram app, you allow Instagram to conveniently retrieve and display messages and other content. By doing this you ensure that all the messages are displayed seamlessly.

instagram messages not showing
instagram messages not showing
instagram messages not showing
instagram messages not showing
instagram messages not showing

Reasons: Instagram Server Down

Instagram server down can also be one of the reasons for the messages not showing issue on Instagram.

When the Instagram servers are down it can disrupt the seamless data flow between the Instagram app and the servers. This disruption can affect the delivery and the visibility of the messages on Instagram.

So during an Instagram server outage, users may face the issue of messages not showing on Instagram.

Fixes: Check The Server Status

instagram messages not showing
instagram messages not showing

Reasons: Limited By The Instagram

Instagram can restrict you from sending messages to anyone if you are sending too many messages to users on Instagram in a short period of time.

Instagram may consider this behavior of yours as spam and bots, which Instagram does not promote at all on the platform.

So if you are trying to view the messages of a user who is sending spam messages to users on the platform, Then it might be possible that Instagram has imposed limitations on that user on sending messages to the users on the platform.

Fixes: Ask The User To Resend After Some Time

If this is the case then that user will no longer be able to send you messages. For this you will have to ask the user to try sending messages after some time and stop doing spamming activities on the platform, otherwise, his account can also be permanently disabled.

Because Instagram will not remove the limitations suddenly. When Instagram imposes limitations on someone, it lasts for 24 to 48 hours, after that only user can send messages again.

FAQ- Frequently Asked Questions

Why Are Some Of My Messages Not Showing?

If some of your messages are not showing on Instagram then the reason behind this issue could be the poor Internet connection. If your Internet connection is not stable then you have to fix your Internet connection first. Apart from this, this issues may occur due to various reasons like the outed Instagram app, technical glitches in the Instagram app, and the Instagram server being down. We have understood all the reasons in this article and have also explained its fixes.

Why Are My Instagram Direct Messages Not Showing Up On Laptop?

If your direct Instagram messages are not showing up on your laptop then it might be possible that your Internet connection is weak or unstable. To fix this you have to check your Internet connection and make sure that your Internet connection is stable. Apart from this, this issue can arise on your laptop due to the Instagram server being down, if your Instagram servers are down you might have to face this issue, so you have to check whether the Instagram servers are down or not.

Someone Sent Me A Message On Instagram But I Can’t See It.

If someone has sent you a message on Instagram and you are not seeing that message, the reason could be a poor Internet connection, or it could also be that you have muted or blocked that user on Instagram. Apart from this, another reason could also be that the user has unsent the message. If this is the case you have to ask the user to resend the message.

Final Verdict

If you are facing the issue of messages not showing on Instagram then this issue can trouble you a lot if you are going to have a very important conversation with someone on Instagram.

In this article, we have given some simple steps to fix this issue like checking your internet connection, restarting the Instagram app on your device, updating it, and clearing the cache files.

These all steps are very simple and effective which will fix the issue of messages not showing on Instagram.

If we missed out to answer on some important queries, Let me know in the Comments. I will try to get back to you as soon as possible.

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