Are you wondering How to Fix Instagram Black Messages? Worry Not! Here we have given you a comprehensive guide on How to fix Instagram black messages.
With so many users, there are many different bugs and glitches on the platform that users have to face from time to time, one of the bugs that users are facing recently is Black Instagram Messages.
Users are seeing this issue in their messages recently and they are getting frustrated as to how to fix this issue.
So if you are also facing this issue then we will make you understand the Instagram black messages issue, why it happens, and what impact it has on user experience, and then we will provide you a step-by-step guide to fix this issue.
Understanding Instagram Black Messages
Before we dive into the solution of Instagram black messages it’s crucial to understand this issue so that you can better resolve this issue.
Instagram black messages are also known as blank messages in which when you open someone’s messages in your DMs what you see is the sender and your messages are completely blacked out and you’re not able to see the content of those messages.
It may surprise you to face this issue on such a reliable social media platform like Instagram.
But when you understand the intricacies of Instagram black messages, it becomes clear to you that this issue arises due to poor network connections, technical glitches, and outdated Instagram apps.
Impact On User Experience
Instagram’s black messages issue can significantly disrupt the user experience on the platform because it can create a feeling of frustration and uncertainty in the minds of users by spoiling their seamless communication.
Many Instagram users like you rely on Instagram Direct Messages for personal connections, business collaborations, and casual communications, where the Instagram black messages issue prevents you from seeing the sender’s messages and can spoil your seamless communications on the platform.
This issue can impact you more when there is professional communication is going on, where prompt response and clear communication are necessary.
Therefore, it is very important for you to resolve Instagram black messages if you want to maintain a positive user experience on the platform.
Common Reasons For Instagram Black Messages
Now that we have understand the Instagram black messages issue and its impact on user experience its time to delve into the common reasons behind this issue
Outdated App Version
The first reason is the outdated Instagram app. Instagram constantly launches updates to enhance the user experience on the platform.
In these updates, Instagram also fixes bugs and issues. By using the outdated Instagram app, you are using the outdated version of the Instagram app that is full of bugs and glitches due to which you have to face many issues on the platform including the issue of Instagram black messages.
The second reason for Instagram black messages is Instagram servers are down. It is not uncommon for any social media platform like Instagram to have server issues.
There are many reasons that cause server downs on the platform, including technical glitches, maintenance, and many more.
During the Instagram server down you may have to face issues with using some feature on the platform for some time including the Instagram black messages.
Another reason for the Instagram black message issue is the technical glitches. Technical glitches can occur on the platform due to many reasons which include the Outdated Instagram app, Accumulated cache files, and other reasons.
Due to technical glitches, you may face many issues while using the Instagram app in which the Instagram black message issue is also included.
In this comprehensive guide, we have provided you with a solution to fix the technical glitch problem on the Instagram app.
Network issues are also one of the most common reasons due which you might face Instagram black messages issues on the platform.
If you’re not using a fast and stable Internet connection while using Instagram then you might have to face issues like the content will not upload faster, videos will also play intermittently including the Instagram black messages which can leave you frustrated.
To avoid such issues you need to switch to a fast and stable internet connection if you’re using a WiFi connection then you can try to switch to your Mobile data if this doesn’t work then you can Turn on/off the airplane mode on your device and then see if the issue gets fixed.
Step-By-Step Guide To Fix Instagram Black Messages
Now we have learned about the intricacies of the Instagram black messages issue, now it is time to take a look at the step-by-step guide to fix the Instagram black messages issue.
Turning On Dark Mode
The first and the most effective step to fix blacked-out messages on Instagram is to turn on the dark mode on your device.
This method has been tested and proven by many users which helps you to fix the Instagram black messages issue.
When you turn on the dark mode on your device the messages that are blacked out in your DMS will become visible. And once your Instagram black messages issue gets fixed, you can turn off the dark mode again on your device.
To Turn On the dark mode on your device you have to follow these steps.
For Android Users:
Step 1: Firstly, you have to Open the Settings on your device.
Step 2: Next you have to Tap on Accessibility.
Step 3: Next you have to Tap on the Display and then Tap on the Dark Mode to Turn On ark mode in your device. Now the dark mode has been turned on in your device.
For IOS Users:
Step 1: In the first step you have to Open Settings on your device.
Step 2: Next you have to Tap on General, then you have to Tap on Accessibility, then Tap on Display Accommodations, and then Tap on Invert Colors.
Step 3: After following these you have to Tap on the Smart Invert to turn on the Smart Invert. Once the smart invert is turned on, the dark will be turned on in your device.
Check Out Instagram Messages On Lite App
The next step to fix Instagram black messages is to check your messages in the Instagram Lite app. Sometimes you may face the issue of Instagram black messages due to bugs or glitches on the Instagram app.
Therefore, to avoid black messages, it is recommended that you download the Instagram lite app from Play Store and after logging into your Instagram account, check the messages and see whether the issue is fixed or not.
Check Out Instagram Messages DMs On Website
If you’re still facing an Instagram black messages issue, then you can log in to the Instagram website and check your messages.
Sometimes your messages become visible by logging into your Instagram account from the Instagram website.
But you will need a PC or Laptop to login to your Instagram account through the Instagram website.
Hopefully, it gets fixed when you check your messages when you log in to your Instagram account from a website.
Clearing Cache Files Of Instagram App
When the cache files of the Instagram app accumulate on your device, it causes many issues in the app which also includes Instagram black messages.
So to avoid such issues we advise users to clear the cache files of the Instagram app on their device.
Update Instagram Messaging
Sometimes the Instagram black messages issue is also fixed by updating Instagram Messaging.
Updating Instagram messaging is also one of the most effective solutions to fix the Instagram black messages issue.
To update the Instagram messaging in your Instagram app you have to these steps.
Step 1: Firstly, you have to Open the Instagram app on your device and Tap on the Profile Picture in the bottom right corner in your screen.
Step 2: Next you have to Tap on the three Horizontal Lines in the top right corner and then Tap on Settings and Privacy.
Step 3: Now you’re on the settings page, you have to scroll down and Tap on the Update Instagram Messaging, and then you have to Tap on the Update to update Instagram messaging on your device.
Updating Instagram App
Updating the Instagram app on your device is also recommended to fix the Instagram black messages issue.
When you are using the outdated version of the Instagram app then you have to face a lot of issues on the platform and you are not able to use all the new features of Instagram.
And when you update the Instagram app to its latest version on your device, the issue of the Instagram black messages gets fixed and you can also use all the features of the platform seamlessly.
Wait For Sometime
Sometimes the Instagram black message issue gets fixed automatically because this issue has arisen due to server downtime or maintenance.
Server downtime on Instagram can occur due to many reasons including technical glitches, bugs, and many more.
If you have followed all the troubleshooting methods given above in this and your issue is still there then you will have to wait for some time.
The Instagram technical team is trying to fix the issue and your issue will be fixed soon.
Report To Instagram
If you have waited for hours after following all the steps given in this guide and your Instagram black messages issue is still not fixed then you should report it to Instagram.
To fix your Instagram black messages issue as soon as possible, you will have to prepare a detailed report of your issue and give it to the Instagram support team so that they can understand your issue by reviewing your report, and provide you with solutions as soon as possible.
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FAQs- Frequently Asked Questions
Why do black messages occur on Instagram?
There can be many reasons for Instagram black messages to occur which include technical glitches, network issues, outdated Instagram apps, and many more reasons. In this guide, we have better understood the reasons behind the issue of Instagram black messages and also provided step by step guide to fix it, by following which you will be able to fix the issue of Instagram black messages.
Can black messages be a sign of a hacked account?
No, Instagram black messages do not mean that your Instagram account has been hacked. There are many possible reasons for this issue, including technical glitches, outdated Instagram apps, and network issues. But if you still have doubts, you can enable two-factor authentication in your Instagram account and you can also reset the password of your Instagram account.
Can I fix black messages on my own, or should I contact support immediately?
If you are facing the issue of Instagram black messages then don’t be frustrated follow the guide provided by our experts step by step to fix the issue, and if still your issue is not fixed then you can report this issue to Instagram.
In the end, Encountering Instagram black messages issue during important conversations can ruin your seamless communication.
Therefore, to avoid the issue of Instagram black messages, we have given you a complete guide to understanding this issue, its impact on user experience, and its common causes.
We have also provided you with a step-by-step guide that will help you fix the Instagram black messages issue.
If we missed out to answer on some important queries, Let me know in the Comments. I will try to get back to you as soon as possible.
Nishank is a seasoned Tech Writer, Blogger, and the visionary founder of TechBuzs. With an impressive 4 years of experience in blogging and content writing, Nishank has established himself as a go-to expert in the tech industry. Nishank specializes in providing step-by-step guides, empowering users to effortlessly navigate and resolve issues on platforms like Facebook, Instagram, and so on.